Company Privacy Statement
Beam Car Care values your privacy
Beam Car Care considers the guarding of your privacy as of the utmost importance. This Beam Car Care Privacy Statement states our commitment to maintaining your privacy.
Reasons for collecting information
Beam Car Care only collects such information as is necessary to conduct business with you. You will always know what information is being collected, and will have the option to choose how Beam Car Care utilises your information to communicate with you. We will only collect information by lawful and fair means and not in an intrusive way.
Beam Car Care and its service providers will only use personal or business information you have supplied in order to:
- provide better customer service to you and your billers;
- perform authorised financial transactions with you and your associated financial institutions;
- operate our business as it pertains to you;
- keep you informed about Beam Car Care products and services and those of relevant business partners; and
- fulfil legal and regulatory obligations.
Aggregated data that contains no information specific to a particular person or business may be shared with our business partners, for example, aggregated statistical trend in a particular industry sector.
How we use your information
Beam Car Care uses the information you supply in many ways necessary for us to do business together: product promotion, order fulfilment, product registration, customer support and for secure access to Beam Car Care websites.
Product promotion
Beam Car Care needs to be able to contact you about warranty inspections and new product releases and to inform you of new services, including special offers. (you may, however, notify us at any time that you do not want to receive any marketing communications from Beam Car Care )
Order fulfilment
When ordering products and services, you must provide contact information and financial information (such as credit-card number and expiration date if you are using this payment method). Beam Car Care uses this information to fulfil your order and bill you. If we have trouble processing an order, this contact information is also used to get in touch with you to resolve the problem.
Product registration
Beam Car Care asks you to register each product or service you purchase with relevant personal and business details. Registration ensures that only you – and no unauthorised persons – receive upgrades and special offers.
Beam Car Care web-site access
Many useful services are currently available at Beam Car Care web sites and more services are being planned. Your information gives you authorised access so that you – and only you – can update your personal information, access on-line bookings and help.
Our web sites may contain links to other sites belonging to other parties and which are beyond the control of Beam Car Care . Please note that we cannot vouch or be responsible for the privacy practices of non-Beam Car Care sites.
Personal information that is submitted to Beam Car Care websites is protected both on-line and off-line.
Beam Car Care is also committed to protecting your information off line. All of your personal and business information, not just sensitive information, is restricted to only those employees who need it to perform a specific task.
Beam Car Care also uses Internet Protocol (IP) addresses to analyse trends, administer our web sites, track your navigation among Beam Car Care web pages and gather broad information for aggregate use. Our web servers may also send cookies to your browser to track navigation history and ensure transaction pages work correctly. Cookies contain only coded information that cannot be used by third parties to access your confidential information.
Accountability and legislative compliance
Beam Car Care informs its employees about the importance of confidentiality and customer privacy through its operating procedures, training programs and internal policies. Beam Car Care will take appropriate disciplinary measures to enforce privacy responsibilities of its employees. If Beam Car Care contracts with external service providers to provide service support, Beam Car Care will require them to conform to the Beam Car Care privacy policy.
- The Beam Car Care Privacy Statement has been developed in accordance with relevant local and international privacy legislation.
To demonstrate that our privacy policy accords with this privacy legislation, we are committed to a voluntary self-assessment procedure.
Correction of problems
If you have any questions or you believe that Beam Car Care has not adhered to this Privacy Statement, please contact Beam Car Care head office. We will then use all commercially reasonable efforts to promptly determine if there is a problem and take the necessary corrective action.
In the event that you need to update or correct your personal or business information, you can do so on the web. Alternatively, you can call, fax or mail changes to your personal information to our head office.
Changes to this Privacy Statement
Any changes to this Privacy Statement that may be made from time to time will be available on the Beam Car Care website. You can also obtain a copy of the current Privacy Statement by either emailing or writing to us.